Quality Control
Quality Control Process
At ENWE factory, quality control (QC) is paramount to ensuring each ebike delivers exceptional performance and appearance. We implement a rigorous four-step QC process, covering IQC, IPQC, FQC, and OQC according to SOP. Only after passing these stringent checks, our qualified ebikes are packaged and shipped to our valued customers. Customer satisfaction is our top priority!
1. Incoming Quality Control
At ENWE, our QC team conducts a meticulous IQC for every e-bike parts. This comprehensive check covers critical components such as the frame, wheel, handlebar, motor, crankset, and various other parts. Our commitment to quality ensures that each part meets our stringent standards, ensuring the overall excellence and reliability of our e-bikes. Let’s take frame check as an example.
To check an e-bike frame for quality and safety, we follow these steps:
- Visual Inspection: Begin by visually examining the frame for any obvious signs of damage, cracks, dents, or rust. Inspect the welds and joints for consistency, smoothness, and structural integrity. Frames with signs of poor welding or irregular joints will be returned to the manufacturer.
- Material Inspection: Verify that the frame is made from the specified material our customer required, and that it meets the required thickness and strength standards.
- Load Test: Perform a load test to verify that the frame can safely support the intended maximum weight of the rider and potential cargo.
2. In Process Quality Control
IPQC plays a vital role in ensuring the consistent and high-quality production of our e-bikes, which is carried out during the manufacturing process and involves continuous monitoring and inspection at various key stages. During the IPQC process, our team conduct assembly checks at every stage to verify proper alignment and installation. Calibration of electronic components is done for optimal performance, and functionality tests ensure correct operation. Our IPQC team ensures adherence to quality standards, and any identified defects are swiftly corrected to maintain high-quality production.
By conducting thorough IPQC at various stages of production, we can maintain strict quality control measures and deliver consistently high-quality e-bikes that meet the highest standards of performance, safety, and customer satisfaction. The IPQC process is a crucial element in our commitment to delivering reliable and top-notch ENWE ebikes to our valued customers.
3. Final Quality Control
FQC process is a crucial step in our quality assurance procedures, taking place after the e-bikes have undergone the initial production and assembly stages. During the FQC process, our skilled and experienced QC team conducts a meticulous inspection and assessment of each individual e-bike to ensure it’s quality, performance, and safety. The main focus of the FQC process includes Full Functionality Check, Test Ride, Cosmetic Inspection, Safety Verification and so on. Let’s take Test Ride as an example.
Test Ride
The test ride serves several essential purposes:
- Performance Evaluation: Assess the e-bike’s performance under real-world conditions. Our technicians ensure that all functions, including the motor, battery and electronic components are working optimally.
- Functionality Check: During the test ride, we verify that all systems, such as the brakes, gears, and display, are functioning correctly and respond as intended.
- Safety Validation: Safety is our top priority. Test rides help us identify any potential issues that could compromise the rider’s safety and address them before the e-bike reaches the customer.
By subjecting our e-bikes to test rides, we can confidently deliver products that are not only top-quality but also perform exceptionally and provide an excellent riding experience to our valued customers. Our commitment to quality and customer satisfaction drives us to go the extra mile in ensuring that every ENWE e-bike is ready for the road ahead.
4. Outgoing Quality Control
During packaging, we implement a rigorous OQC process as the final step in our quality assurance measures to ensure their safe transportation and delivery to our customers. OQC is a crucial stage where every individual e-bike undergoes comprehensive scrutiny before leaving our factory and being shipped to our valued customers. During this process, our experienced QC team conducts a detailed inspection to verify that each e-bike meets our exacting standards and adheres to the specifications set during production.
- Secure Packaging: Our skilled packaging team carefully wraps and secures each e-bike using protective materials to prevent any damage during transit.
- Packaging and Labeling: Before shipment, we ensure that the e-bike is securely packaged and appropriately labeled with all relevant information for smooth transportation and delivery.
- Logistics Arrangements: We collaborate with reliable logistics partners to coordinate the transportation of our packaged e-bikes to their respective destinations.
By handling the packaging and shipping process, we strive to deliver our e-bikes to customers in pristine condition, fostering a positive and satisfying experience with ENWE ebikes.
- IQC
- IPQC
- FQC
- OQC
FAQ
Frequently Asked Questions
We are an e-bike manufacturer with an R&D center located in Kunshan City, a convenient one hour travel from Shanghai and a self-owned factory situated in Nantong City, two hours distance from Shanghai.
Certainly! We would be delighted to accommodate your request for a factory visit. To arrange a visit, kindly get in touch with us at info@enwecycles.com, so that we may make the necessary arrangements and ensure that your visit is both informative and rewarding. We look forward to welcoming you to our facility.
At our factory, the QC department conducts IQC, IPQC, FQC, and OQC processes to ensure the superior performance and appearance of our e-bikes. Additionally, our products hold CE & UL certifications, meeting the demands of the market. For more details, please visit QC Process.
Our warranty covers manufacturing and material defects but does not cover normal wear and tear, damage or failure caused by an accident, incidental or consequential damage, or misuse of our product in violation of the instructions.
Please visit our Warranty Policy page for more information.
The processing time for your order depends on the quantity and specific model requirements. In-stock orders can typically be completed within a minimum of 9 days. However, for customized orders, the lead time may be longer.